Last Updated: July 21, 2026

Welcome to Barakah (“we,” “our,” or “us”). Barakah is a multi-vendor online marketplace that allows customers to browse and purchase products such as dry fruits, snacks, chocolates, groceries, and other food items from participating vendors.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you use our website:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing and delivery address
  • Account login information
  • Order and purchase details
  • Information you provide when contacting us

Payment Information

Payments may be processed through third-party payment providers. We generally do not store your complete debit card, credit card, banking, or other sensitive payment information on our servers.

Payment information may be handled directly by the relevant payment service provider according to its own privacy policy.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Website usage information
  • Date and time of visits

2. How We Use Your Information

We may use your information to:

  • Create and manage your account
  • Process and deliver orders
  • Connect customers with participating vendors
  • Provide customer support
  • Communicate with you about your orders
  • Send important service-related notifications
  • Improve our website and services
  • Prevent fraud, misuse, and unauthorized activity
  • Maintain website security
  • Comply with applicable laws and legal requirements

We may also send promotional communications where permitted by law. You may opt out of marketing communications at any time.

3. Information Sharing

We may share necessary information with:

Vendors

When you place an order from a vendor, we may share necessary order information with that vendor so the order can be processed and fulfilled.

Delivery and Service Providers

We may share relevant information with delivery partners, payment providers, hosting providers, technology providers, and other service providers that help us operate our website.

Legal Requirements

We may disclose information if required to do so by law, legal process, court order, or government authority.

We do not sell your personal information to third parties.

4. Vendor Privacy

Barakah operates as a multi-vendor marketplace. Individual vendors may receive information necessary to process and fulfill customer orders.

Vendors are expected to handle customer information responsibly and only use it for legitimate business purposes related to the order or services provided through Barakah.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Keep you logged in
  • Remember shopping cart information
  • Improve website functionality
  • Understand website usage
  • Improve user experience

You may control or disable cookies through your browser settings. However, disabling cookies may affect some website features.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your information.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide our services
  • Complete transactions
  • Maintain business and financial records
  • Resolve disputes
  • Prevent fraud
  • Comply with legal obligations

When information is no longer required, we may delete or securely dispose of it where reasonably possible.

8. Your Rights

Depending on applicable law, you may have the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information, where legally permitted
  • Withdraw consent where applicable
  • Opt out of promotional communications
  • Raise a complaint regarding the handling of your personal information

To make a privacy-related request, please contact us using the details below.

9. Children’s Privacy

Our website is not intended for children who are unable to legally provide personal information without appropriate consent.

We do not knowingly collect personal information from children for unlawful purposes.

10. Third-Party Websites and Services

Our website may contain links to third-party websites, payment services, delivery services, or other external services.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of those services before providing them with personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the website after changes are posted means you accept the updated Privacy Policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Business Name: Barakah
Website: https://barakah.store/
Email: support@barakah.store
Phone: 9002003496
Business Address: 1st Floor, Infront of Domkal Graveyard, Domkal, Murshidabad, West Bengal, Pin-742303

Privacy Policy effective date: July 21, 2026

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